I started this week experiencing issues with my computer. Some programs starts not working when doing an operating and click on it would read “Not Responding”. It happened that I needed to print something and I when to Devices and Printers on the control panel and notice that it was not loading.
I knew about the Printer Spooler service. So I went ahead and went into services.msc and look for Printer Spooler. It was running and set up as Automatic which is great that’s what we want.
I right click and restart and immediately the Devices and Printers on the Control panel load up. However, I was not able to print. I tried to read the device and nothing would come up.
I continue to had this issue for several days. When an application like snag-it or Word or Excel would hang up, I restarted the Printer Spooler and it worked right away. So I thought this freaking Printer Spooler is corrupt. I tried finding help online but no help at all.
I end up finding about Restarted the Bluetooth Service. This was not helpful for me at. However, it looks like for several users it did helped. So give that a shot first if your Devices and Printers is now loading in Windows 7 or possible in Windows 8.
What you want to do is make sure you start up the services:
1) Bluetooth Service
2) Bluetooth Support Service.
If after your start or restart this services you still have the issue like me, try the following:
1. Go to the Start menu and type REGEDIT. Then right-click on REGEDIT and select 'Run as Administrator'.
2. Go down to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86\Print Processors
Under Print Processors there should be a folder called 'winprint'. If it's there delete and recreate it. if it's not there create it.
3. To create the 'winprint' folder and key, right-click on 'Print Processors' and select 'New' - 'Key'. Type in winprint
Now, select the new winprint folder and right-click in the black white space to the right where the sub keys should be and select 'New' - 'String Value'.
Type in Driver for the name.
Double click driver and enter in winprint for the value.
4. Now try installing the printer.
I found this from the Microsoft website
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-add-printer-does-not-work/f7d4e46e-7f5a-48fa-b8db-d709d57494ac
After doing this I was able to add a new printer and all my printer spooler issuer where gone.
